Financial Services
Financial Services
Retail banking players have struggled with unsustainable cost structures and shrinking revenues for years. With customers now moving to digital channels more rapidly than ever, nonbank challengers making deeper inroads in distribution, and both online and mobile banking use soaring, banks must meet ever-evolving customer needs with a new sense of urgency.
To safeguard their relevance, retail banks must redesign their solutions and operations. kohima AI works collaboratively with your SMEs to accelerate this journey.
Sector Expertise
How can we help?
We advise and execute projects collaborating with your leadership and SMEs for your focus area bringing our extensive AI, automation and tech capabilities as well as know-how from 16 years in financial industry for 10 countries to create right business solutions.
Artificial Intelligence
Leverage AI to gain a competitive edge in financial services. Optimize investment strategies, manage risk, detect fraud, and enhance customer experiences with our tailored AI solutions.
Learn about Artificial Intelligence
Intelligent Automation
Transform your operations with automation. Streamline workflows, enhance efficiency, reduce manual efforts, and deliver consistent results by leveraging intelligent processes and cutting-edge technology.
Learn about Automation
Technology Village
Let our Technology Village be the engine of your success in the ever-evolving digital landscape. Whether you're aiming to streamline operations, boost efficiency, or deliver personalized customer experiences, we provide the tools and insights to make it happen.
Learn about Technology VillageOur approach to Automation and AI first Consulting
We value simplified transformation and running innovation as a process. Our favourite approach is to view the projects using 3X3 steps, below, starting with multi-layer research and ends with realising the business value.
Our approach to Automation and AI-first consulting is built on three pillars: Re-imagine, Roadmap, and Result. We begin by Re-imagining your business processes, conducting thorough research, envisioning future possibilities, and designing optimal solutions. Next, we create a clear Roadmap, prioritizing key areas, planning meticulously, and producing actionable steps. Finally, we focus on delivering tangible Results. This involves adapting strategies, measuring progress, and realizing your business goals. This structured approach ensures that our clients achieve maximum value from their automation and AI initiatives.
Our Multi-layer Research
Competency in writing codes and building automated workflows are a necessary but not sufficient condition for success. AI and Automation codifies trends from data, current processes, past business experiments and prevailing culture in the org, which in turn have guides and guardrails from different divisions such as Governance and strategic intent. We conduct multiple lens analysis and weigh in resilience, besides standard risk and reward trade-offs.
Our Automation and AI consulting framework is built on a comprehensive approach that considers all vital aspects. We begin by evaluating the Strategic Fit, encompassing scope, governance, risk, and compliance. At the core, we focus on Process, Data, AI, Automation, Culture, and Experiments, ensuring a holistic and integrated solution. Finally, we address Project requirements, including resources, technology, platform selection, and change management, to ensure successful implementation and adoption.
A journey of a thousand miles begins with a single step.
Start early with basics first
Audit your underused assets
Data – unlock
Identify underutilized data sources, technologies, and talent that can be leveraged to accelerate your AI adoption.
Process – unblock
Streamline your workflows, automate manual tasks, and optimize processes to create a seamless environment for AI to thrive.
Smart experiments – learn
Implement targeted experiments to test hypotheses, validate assumptions, and continuously improve your AI models.
SMEs – augment
Integrate AI solutions that enhance their capabilities, automate routine tasks, and free them to focus on high-value activities.
Strategy
Major Pain points - high risk impact
Prioritize AI initiatives that address your most critical challenges. We'll help you identify high-risk areas where AI can have the greatest impact, mitigating potential threats and maximizing ROI.
Bucket list - with tangible upside
Translate your AI aspirations into concrete goals. We'll work with you to create a "bucket list" of AI projects with clear, measurable benefits and tangible upside potential.
Budget - capital allocation and resources
We will help you prioritise from your bucketlist above, ensuring your AI initiatives run seamlessly with adequate resources and tools for the allocated budget.
Issues and bottlenecks
Faliure to start
Disruptive forces like AI, Automation or niche technology, by definition won’t be perfect to start with. We'll help you overcome inertia by defining a clear starting point, securing buy-in from stakeholders, and building a solid foundation.
Failure to sustain
We'll establish processes for continuous improvement, knowledge transfer, and ongoing support, ensuring your AI solutions remain relevant and effective.
Your BAU Responsibilties & Tasks
High agency leaders often underestimate time and attention needed for their BAU responsibilities and task in this fast changing environment, while committing themselves for managing the transformation projects. Our specialised team ensures seamless execution, allowing you to drive bold strategies without the tradeoff.
Let's talk
Got a question? Get in touch.
Partnerships
Let's team up to boost productivity and accelerate business growth for our customers
Become a partner